Terms & Conditions

Effective Date: May 2025

These Terms and Conditions (“Agreement”) govern the provision of graphic design services (“Services”) by a—m creative studio (“Designer”) to the client (“Client”). By engaging the Designer’s Services, the Client agrees to be bound by these terms.

1. Definitions

Designer: Refers to amcreativestudio.uk, including its employees, agents, and subcontractors.
Client: Any individual or entity engaging the Designer for Services.
Services: The graphic design, branding, web design, and related services provided by the Designer.
Deliverables: The final design files, concepts, and materials produced as part of the Services.

2. Scope of Work

The Designer agrees to provide the Services as outlined in the project proposal or Statement of Work (SOW). Any additional services or changes to the scope must be agreed upon in writing and may incur additional fees.

3. Costs and Payment

Estimates: Following a discussion to understand the requirements, the Designer will provide the Client with an estimate. The costs provided are based upon anticipated creative time and production requirements.
Deposit: A non-refundable deposit of 50% is required before commencement of work.
Final Payment: The remaining balance is due upon completion of the project and before delivery of final Deliverables.
Late Payments: Late payments may incur a fee of 8% per month on the outstanding amount.
Payment Methods: All payments should be made via bank transfer to the account details provided on the invoice. Please ensure that your invoice number is used as a payment reference.

4. Revisions

Included Revisions: The Designer includes 2 rounds of revisions within the project scope.
Additional Revisions: Revisions outside the agreed scope will be quoted and billed separately prior to commencement, based on the complexity and time required.
Approval: The Client is responsible for reviewing and approving designs promptly. Delays in approval may affect project timelines.

5. Intellectual Property

Ownership: Upon full payment, the Client will own the final Deliverables. The Designer retains ownership of preliminary concepts and designs.
Usage Rights: The Client is granted a non-exclusive, worldwide license to use the Deliverables for the intended purpose.
Designer’s Portfolio: The Designer reserves the right to showcase the Deliverables in their portfolio and marketing materials unless otherwise agreed.

6. Proofs and Approval

Proofs: Proofs of all work may be submitted for the Client’s approval. The Designer shall incur no liability for any errors not corrected by the Client in proofs so submitted.
Approval: The Client will need to ‘sign-off’ their approval either in person or by email. No further development can be undertaken until the Designer is in receipt of approval confirmation.

7. Deadlines

Deadlines are estimated based on the initial brief. The Designer will do its best to ensure that agreed timelines are adhered to. This relies on clear cooperation from the Client; amendments, additional requirements, changes to the spec, and delays in communication will affect the deadline.

8. Performance

The Designer will take all reasonable steps to ensure that the project brief quoted for the Client functions as intended. Should the Client report that any part of the project is not functioning as per the brief, the Designer will investigate and take corrective action.

9. Confidentiality

Both parties agree to maintain the confidentiality of proprietary information shared during the course of the project. This obligation continues beyond the termination of this Agreement.

10. Data Protection

In accordance with the General Data Protection Regulation (GDPR), the Designer will handle personal data responsibly. The Designer will only collect and process personal data necessary for the provision of the Services and will not share this data with third parties without the Client’s consent, unless required by law.

11. Termination

By Client: The Client may terminate the Agreement with written notice. The Client will be responsible for payment for work completed up to the termination date.
By Designer: The Designer may terminate the Agreement if the Client fails to make payments or provide necessary materials. The Client will be responsible for payment for work completed up to the termination date.

12. Limitation of Liability

The Designer’s liability is limited to the amount paid by the Client for the Services. The Designer is not liable for any indirect, incidental, or consequential damages arising from the use of the Deliverables.

13. Governing Law

This Agreement shall be governed by and construed in accordance with the laws of England and Wales.

14. Dispute Resolution

Any disputes arising from this Agreement shall be resolved through mediation. If mediation fails, the dispute may be submitted to binding arbitration.

15. Amendments

Any amendments to this Agreement must be made in writing and signed by both parties.